An SME’s problems with office cleaning reliability (a case study)

The Problem

A client contacted Cheshire Specialist Cleaning after ongoing issues with their previous cleaning company. Their main concerns were:

  • Cleaners frequently not turning up at the agreed time

  • No confirmation when cleaning had been completed

  • The cleaning company did not know whether staff had attended unless the client complained

  • Inconsistent cleaning standards due to changing staff

This caused frustration for office staff and management, who had to regularly chase the office cleaning company for answers.

The Solution

When Cheshire Specialist Cleaning took over the contract, we introduced our geo-fenced clocking-in system, which requires cleaners to clock in and out on-site using GPS verification.

This system ensures:

  • Cleaners can only clock in when physically at the premises

  • Attendance is recorded automatically

  • Management can monitor visits in real time

  • Any missed or late visits are flagged immediately

We also assigned the same cleaner to attend the site each week at the same scheduled time, improving consistency and accountability for this commercial cleaning contract .

The Results

Since switching to Cheshire Specialist Cleaning:

  • ✅ Cleaners now attend at the same time every week

  • ✅ No missed visits since the contract began

  • ✅ Full visibility of attendance through our monitoring system

  • ✅ Improved cleaning consistency and staff satisfaction

The client no longer needs to chase their cleaning provider and now has complete confidence that their office cleaning is being completed as agreed. providing a perfect small business cleaning service in Warrington

Why This Matters for Businesses in Cheshire

Many businesses experience issues with unreliable cleaning services, missed visits, and poor communication. Using technology such as geo-fenced clocking systems allows professional cleaning companies to provide accountability, reliability, and transparency — something many traditional cleaning firms cannot offer.

For offices looking for reliable office cleaning in Cheshire, choosing a company with attendance tracking and local management makes a significant difference in service quality.

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